Frequently Asked Questions
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- What is MetaStock?
MetaStock is software program that is designed to help you make better
decisions about when to buy and sell in the stock, FOREX, futures and
commodities markets.
- What is the difference between End-of-day and Real-Time?
Real-time traders use intra-day data (prices that are constantly updating
throughout the day) to make decisions about when to buy and sell during the
trading day. End-of-day traders collect their data (Date, Open, High, Low,
Close, Volume, and Open Interest) for the day after the markets have closed.
We have products designed specifically for each type of trader.
- What is MetaStock Xenith?
MetaStock Xenith is a software and data module that receives real-time data
provided by Reuters. MetaStock Xenith can be used by itself or the real-time data
can be used to power MetaStock Pro or MetaStock Pro FX.
- If I'm a professional trader, can I use MetaStock Xenith?
No, MetaStock Xenith is only for Non Professionals as defined by the New York Stock
Exchange: Nonprofessional Subscriber means any person who is not: (i)
registered or qualified with the Securities and Exchange Commission, the
Commodities Futures Trading Commission, any state securities agency, any
securities exchange or association, or any commodities or futures contract
market or association; (ii) engaged as an investment advisor; nor (iii)
employed by a bank or other organization exempt from registration under
Federal and/or state securities laws to perform functions that would require
him or her to be so registered or qualified if he or she were to perform such
functions for an organization not so exempt.
- What is Reuters DataLink?
Reuters DataLink is an end-of-day data service that provides the following
data fields for a symbol: Date, Open, High, Low, Close, Volume, and Open
Interest. The historical data goes back at least 15 years. There are many
different software programs that are compatible with Reuters DataLink.
- What is the difference between MetaStock Pro, MetaStock Pro FX, and
MetaStock End-of-Day?
MetaStock ProOur premium technical analysis and charting software product for
real-time traders.
MetaStock Pro FXOur Foreign Exchange (FX) focused software product. The
product, like MetaStock Pro, is for real-time traders, but has a slightly
reduced feature set and price. The symbol database only has the FOREX pairs.
Also, the program does not include the Power Pivots indicator or volume based
indicators, and does not come with a historical data CD.
MetaStock End-of-DayOur award winning analysis program that is designed to
help you make decisions about when to buy and sell in the stock, FOREX,
futures and commodities markets based on end-of-day data.
- What is the difference between the subscription version of MetaStock
and the purchase version of MetaStock?
MetaStock can either be subscribed to on an ongoing basis or purchased
outright. The subscription includes the MetaStock software and accompanying
data feed and can be paid for on a monthly or yearly basis. If the
subscription is cancelled, neither the software nor the data feed are
accessible.
The purchase version contains the MetaStock software only and is purchased for
a one time charge. The software is always accessible because you own it and
have paid for it outright. With this option, you will have to sign up for a
data feed separately to run data into the program.
- Does MetaStock Pro have the same features as MetaStock Pro FX?
Yes, MetaStock Pro has the same features as MetaStock Pro FXincluding all of
the FX tools. In addition to the features in Pro FX, the full MetaStock Pro
version includes a full symbol database, volume indicators, and comes with a
historical data CD.
- What data feed do you need for MetaStock Pro?
MetaStock Pro can work with one of three data feeds: MetaStock Xenith, eSignal, or
Quote.com. We recommend running MetaStock Pro with the MetaStock Xenith data feed
for the highest quality analysis at the best price.
- What data feed do you need for MetaStock End-of-Day?
MetaStock End-of-day was designed to work with Reuters DataLink, but can work
with other data providers. Call our sales team if you would like more
information on additional data providers.
- Do I have to use your data feed?
No, although we recommend using our data feeds, both our real-time and
end-of-day software products work with several different data feeds.
- What time frames can be displayed inside MetaStock?
Other than multi-tick bars, real-time versions of MetaStock can display any
intraday time frame in the range of 1 minute to 1439 minutes. For our
end-of-day customers, any combination of daily bars can be displayed.
- Can I get MetaStock Pro 9.2 for eSignal?
No, MetaStock Pro 9.2 is available for the MetaStock Xenith data feed version only.
The enhancements and fixes in the 9.2 version apply specifically to the
MetaStock Xenith data feed. The most recent version of MetaStock Pro for eSignal &
QCharts is .
- Do I need to order a plug-in or does MetaStock work on its own?
MetaStock works on its own; it does not need a plug-in. Plug-Ins enhance the
functionality of MetaStock.
- Which plug-in would work best for me?
Each Plug-In serves a specific purpose, so it depends on what type of analysis
you want to do. A product specialist can walk you through what Plug-In will
best suit your needs:
US: 1 (800) 882-3040
International: 1 (801) 265-9996
- Which plug-in works for real-time or EOD?
Most Plug-Ins work for both real-time and EOD versions of MetaStock. However,
the table below shows what we recommend.
| Plug-In |
End-of-Day |
Real-Time |
Required MetaStock Version |
| FXTA - FX Traders Advantage |
No |
Yes |
+ |
| Dr. Elder's Trading Room |
Yes |
No |
8.01 + |
| Greg Morris Breadth Indicator Toolbox |
Yes |
No |
9.0 + |
| PowerPivots Plus |
Yes |
No |
7.2 + |
| Nison's Candlesticks Unleashed (NCU) |
Yes |
No |
7.2 + |
| Performance Plus System |
Yes |
No |
7.03 + |
| John Murphy's Chart Pattern Recognition |
Yes |
No |
7.0 + |
| Bollinger Band System |
Yes |
No |
7.03 + |
| AlphOmega Elliot Waves |
Yes |
No |
7.2 + |
| ICE 2.6 |
Yes |
No |
+ |
| Bollinger Band Toolkit |
Yes |
Yes |
8.01 + |
| Profit Trader Real Time |
No |
Yes |
7.03 + |
| Profit Trader End of Day |
Yes |
No |
7.03 + |
| ETS Trading System |
Yes |
No |
8.01 + |
| Thom Hartle HPO |
Yes |
No |
8.01 + |
| Trade Oracle |
Yes |
No |
7.22 + |
- What is FXTA - FX Traders Advantage?
FXTA is a subscription based Plug-In designed to work with MetaStock Pro or
MetaStock Pro FX. It includes custom indicators, explorations, system tests,
and expert advisors that focus on trading currency pairs.
Click here for
more info.
- Where can I see a demo of the different MetaStock products?
click on the icons below to view the demo for
that product:
- What are the system requirements?
System requirements are listed under the left-side menu for each product. For
example, to find the system requirements for MetaStock End-of-Day, click on
the heading End-of-day, then MetaStock End-of-Day, then System Requirements.
- Can I download and install the software after I purchase it or do I
need to have it shipped?
The following products are downloadable immediately after purchase:
MetaStock Xenith
MetaStock Pro FX
MetaStock Pro for MetaStock Xenith
MetaStock End of Day subscription
FX Trader's Advantage Plug-In
Once you complete your purchase, the downloadable file(s) will be located
under My Account | My Downloads. In addition to downloading these products,
you can also choose to have a package shipped to you that includes the
software CD and manual. The manual is also available as a PDF in the software
installation. For products that are not downloadable, a package must be
shipped.
- What line studies does MetaStock include?
- Andrews' Pitchfork
- Cycle Lines
- Ellipse
- Equidistant Channel
- Fibonacci Arcs, Fans, Retracements
- Fibonacci Time Zones
- Gann Lines, Fans, Grids
- Linear Regression Trendline
- ODDS Probability Cones
- Quadrant Lines
- Raff Regression Channel
- Rectangle
- Speed Resistance Lines
- Standard Deviation Channel
- Standard Error Channel
- Tirone Levels
- Trendlines
- Triangle
- What indicators does MetaStock include?
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